I love to train because I love to learn.  I like to construct stories that make information more memorable.  Engagement involves experience.  The goal of my instructional design is a story and experience that is quick, memorable and relatable to the learner.

I start by establishing clear communication channels. Clearly define roles, responsibilities, and expectations from the outset. Do you like email, phone, text or meetings?  Then I establish check-ins throughout the process.  I foster a positive and collaborative working relationship with SMEs. I respect their expertise and value their input. I’ve learned to involve SMEs early in the design process, and to collaborate on identifying learning objectives, defining the scope of the course. It’s typical to then branch out to talk to more SMEs to determine the key workflows, technical considerations and the target audience. I conduct a thorough needs analysis to understand the goals of the course, the desired learning outcomes, and the specific knowledge and skills that need to be addressed. SMEs domain knowledge is critical to transfer in the instructional design process through probing questions and interviews. I share prototypes, for input and validation early and often, regularly communicating progress updates.